We compiled a list of our guests’s most frequently asked questions, so that hopefully it will answer yours too!
Where are you located?
Mountain Modern Motel is conveniently located three blocks from town square. Drive time to Jackson Hole Mountain Resort is a brief 20 minutes, and the airport is just 15 minutes away.
Do you have a shuttle?
During the winter season, we do have a bus stop on property that conveniently runs every 30 minutes to Jackson Hole Mountain Resort as well as throughout the town of Jackson.
Winter Village Shuttle Schedule:
Mountain Modern Motel to Jackson Hole Mountain Resort
Run #1: 7:25 AM
Run #2: 8:45 AM
Run #3: 10:05 AM
Jackson Hole Mountain Resort to Mountain Modern Motel
Run #1: 3:00 PM
Run #2: 4:30 PM
Run #3: 6:00 PM
Do you have a swimming pool? Hot tub?
We have a heated indoor pool and hot tub!
When is check in?
Our guaranteed check in time is at 4:00pm.
Can I check in earlier and is there a fee?
We are always happy to check you in earlier than 4:00pm if we have a room that is available, we do not charge fees for early check-in.
When is check out, can I have a late check out and does it cost?
Check out is at 11:00am, we allow a late check out of Noon pending availability at no charge. Any checkouts later than Noon are subject to fees.
Do you have on-site parking?
Yes, however as with all businesses in the town of Jackson parking is tight. Typically we have enough spots for all our guests however we cannot guarantee a spot near your room. Unfortunately, we do not have parking available for large vehicles such as RV’s or trailers.
Do you have additional parking spots if all the parking spots are full?
We do have an overflow lot that is next door, this is available after 9PM. Our staff is more than happy to point out where this lot is should you have a need.
Do you have on-site laundry?
Yes we have coin operated laundry machines for our guests to use at their convenience.
Do you allow dogs? and how much is the fee?
We do have a handful of dog-friendly rooms on property. There is a onetime $40 cleaning fee and we allow a maximum of two dogs per room. We do not allow any pets other than dogs. Please call us directly to book these rooms as they are based on availability.
What is your deposit policy?
A deposit equal to the first nights’ accommodation and tax is due at time of booking, with the remaining balance of reservation due at 72 hours prior to arrival.
What is your cancellation policy?
If you cancel your reservation outside of 72 hours prior to your arrival date, we will refund your deposit in full minus a $25 processing fee. If you cancel less than 72 hours prior to your arrival you will be charged a cancellation fee equal to the value of your entire stay. If you have booked an Advance Purchase Rate, it is non-changeable and non-refundable at the time of purchase.
Does the property have elevators to access 2nd and 3rd floor rooms?
Unfortunately our property does not offer elevator access to rooms located on the 2nd and 3rd floor. Many of our rooms and suites are located on the 1st floor. Please contact our front desk to request a first floor room or suite if needed.
Do you have smoking rooms?
We do not allow smoking in any of our rooms.
Is there a restaurant on-site?
Do you charge a occupancy fee?
A nightly fee of $8 per room per night plus taxes is charged upon arrival. The fee covers amenities including, but not limited to, wireless internet access, use of the hotel’s swimming pool and hot tub, local phone calls and a winter Jackson Hole Mountain Resort shuttle.
Beginning July 1, 2022, an occupancy fee of 5% of room rate (plus applicable taxes) will be applied to all reservations. This fee is in addition to the room rate per night. This fee is intended to offset expenses and lend support to the destination’s infrastructure, employee benefits, subsidies for public transportation and additional flight capacity into Jackson Hole.