FAQs

We compiled a list of our guests’s most frequently asked questions, so that hopefully it will answer yours too!


Where are you located?


Mountain Modern Motel is conveniently located three blocks from town square. Drive time to Jackson Hole Mountain Resort is a brief 20 minutes, and the airport is just 15 minutes away.


Do you have a shuttle?


We do have a bus stop on property that conveniently runs every 30 minutes to Jackson Hole Mountain Resort as well as throughout the town of Jackson.

Winter Village Shuttle Schedule:

Mountain Modern Motel to Jackson Hole Mountain Resort

Run #1: 7:30 AM
Run #2: 8:45 AM
Run #3: 10:00 AM

Jackson Hole Mountain Resort to Mountain Modern Motel

Run #1: 3:00 PM
Run #2: 4:30 PM
Run #3: 6:00 PM


Do you have a swimming pool? Hot tub?


We have a heated indoor pool and hot tub!


When is check in?


Our guaranteed check in time is at 4:00pm.


Can I check in earlier and is there a fee?


We are always happy to check you in earlier than 4:00pm if we have a room that is available, we do not charge fees for early check-in.


When is check out, can I have a late check out and does it cost?


Check out is at 11:00am, we allow a late check out of Noon pending availability at no charge. Any checkouts later than Noon are subject to fees.


Do you have on-site parking?


Yes, however as with all businesses in the town of Jackson parking is tight. Typically we have enough spots for all our guests however we cannot guarantee a spot near your room.


Do you have additional parking spots if all the parking spots are full?


We do have an overflow lot that is next door, this is available after 9PM. Our staff is more than happy to point out where this lot is should you have a need.


Do you have on-site laundry?


Yes we have coin operated laundry machines for our guests to use at their convenience.


Do you allow pets? and how much is the fee?


We do have a handful of pet friendly rooms on property. There is a onetime $40 cleaning fee and we limit one dog per room. Please call us directly to book these rooms as they are based on availability.


What is your cancellation policy?


If you cancel your reservation outside of 72 hours prior to your arrival date, we will refund your deposit in full minus a $25 processing fee. If you cancel less than 72 hours prior to your arrival you will be charged a cancellation fee equal to the value of your entire stay. If you have booked an Advance Purchase Rate, it is non-changeable and non-refundable at the time of purchase.

Please note that we have restructured our reservations department to comply with CDC recommendations of social distancing to ensure the health and wellness of our employees. Due to these recommendations, please allow 72 hours for your refund to be processed via credit card and 10 business via checks by mail. Thank you for your patience and understanding.


Do you have smoking rooms?


We do not allow smoking in any of our rooms.


Is there a restaurant on-site?


We do feature a café in our lobby that offers specialty coffee drinks and a grab and go friendly menu. Please note that our lobby café is currently closed indefinitely. During our winter season, enjoy complimentary hot, grab-n-go breakfast each morning of your stay (breakfast is not included in the room rate outside of winter season). Also, check out two onsite restaurants Big Hole BBQ and BAPP.