Frequently Asked Questions
WHERE ARE YOU LOCATED?
Mountain Modern Motel is conveniently located three blocks from the town square. Drive time to Jackson Hole Mountain Resort is a brief 20 minutes, and the airport is just 15 minutes away.
Physical address and UPS/FedEx Shipping address: 380 W Broadway Jackson, WY 83001
U.S. Postal Service mailing address: PO Box 2547 Jackson, WY 83001
DO YOU HAVE A TETON VILLAGE SHUTTLE?
During the winter season, there is a public bus stop close to the property that conveniently runs every 30 minutes to Jackson Hole Mountain Resort as well as throughout the town of Jackson.
We are also pleased to offer our guests a complimentary winter shuttle to Teton Village from December 15, 2023 through April 7, 2024. Please contact our front desk upon arrival to coordinate your preferred shuttle times.
Winter Village Shuttle Schedule (all times subject to change):
Mountain Modern Motel to Jackson Hole Mountain Resort
Run #1: 7:25 AM
Run #2: 8:45 AM
Run #3: 10:05 AM
Jackson Hole Mountain Resort to Mountain Modern Motel
Run #1: 3:00 PM
Run #2: 4:30 PM
Run #3: 6:00 PM
DO YOU HAVE A SWIMMING POOL? HOT TUB?
We have a heated indoor pool and hot tub and a heated outdoor pool and hot tub.
WHEN IS CHECK IN?
Our guaranteed check in time is at 4:00pm.
CAN I CHECK IN EARLIER AND IS THERE A FEE?
We are always happy to check you in earlier than 4:00pm if we have a room that is available, we do not charge fees for early check-in.
WHEN IS CHECK OUT, CAN I HAVE A LATE CHECK OUT AND DOES IT COST?
Check out is at 11:00am, we allow a late check out of Noon pending availability at no charge. Any checkouts later than Noon are subject to fees.
DO YOU HAVE ON-SITE PARKING?
Yes, however as with all businesses in the town of Jackson parking is tight. Typically we have enough spots for all our guests however we cannot guarantee a spot near your room. Unfortunately, we do not have parking available for large vehicles such as RV’s or trailers.
DO YOU HAVE ADDITIONAL PARKING SPOTS IF ALL THE PARKING SPOTS ARE FULL?
We do have an overflow lot that is next door and available after 9PM. Our staff is more than happy to point out where this lot is should you have a need.
DO YOU HAVE ON-SITE LAUNDRY?
Yes we have coin operated laundry machines for our guests to use at their convenience.
DO YOU ALLOW DOGS? AND HOW MUCH IS THE FEE?
We do have a handful of dog-friendly rooms on property. There is a onetime $40 cleaning fee per dog and we allow a maximum of two dogs per room. We do not allow any pets other than dogs. Please call us directly to book these rooms as they are limited and based on availability.
We all know that your dog is an angel. And that they do not make any trouble when left alone at home. However, new places and unfamiliar sounds and smells can be unnerving for your travel companion. We do not allow dogs to be left in our rooms unattended. Please bring them along on your Jackson adventures or plan on utilizing one of the doggy daycare services in our area. Our front desk team would be happy to assist with any recommendations.
WHAT IS YOUR DEPOSIT POLICY?
A deposit equal to the first nights’ accommodation and tax is due at time of booking, with the remaining balance of reservation due at 72 hours prior to arrival.
WHAT IS YOUR CANCELLATION POLICY?
If you cancel your reservation outside of 72 hours prior to your arrival date, we will refund your deposit in full minus a $25 processing fee. If you cancel less than 72 hours prior to your arrival you will be charged a cancellation fee equal to the value of your entire stay. If you have booked an Advance Purchase Rate, it is non-changeable and non-refundable at the time of purchase.
DO YOU HAVE SMOKING ROOMS?
We do not allow smoking in any of our rooms.
IS THERE A RESTAURANT ON-SITE?
We do! The Triple M offers coffee, breakfast, grab & go, and a apres hike menu. Also, be sure to check out two additional onsite restaurants Big Hole BBQ and BAPP.
DO YOU CHARGE A OCCUPANCY FEE?
An occupancy fee of 5% of room rate (plus applicable taxes) will be applied to all reservations. This fee is in addition to the room rate per night. This fee is intended to offset expenses and lend support to the destination’s infrastructure, employee benefits, subsidies for public transportation and additional flight capacity into Jackson Hole.
